Yêu cầu chung
Question 6 - 15.
Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the best answer to each of the questions.
ARTIFICIAL INTELLIGENCE IN E-GOVERNANCE
Artificial Intelligence (AI) is transforming how governments operate around the world. [I] AI is now playing an important role in how governments work. Many governments are finding new ways to serve their citizens by using smart computer systems. [II] Countries around the world are using AI to improve public services. They are now becoming faster, more accurate, and more helpful for citizens. [III] AI helps governments understand problems better and make good decisions using data. With AI, many government tasks can be done more quickly and with fewer mistakes. [IV]
Automation is one of the most common ways governments use AI. This means using machines or computer programs to do easy and repeated tasks. In government offices, AI helps with checking documents, renewing licenses, and filling out tax forms. AI-powered chatbots are also useful. These chatbots can answer people’s questions, help them fill in forms, and solve problems. Moreover, AI is important in keeping people safe as it can help find risks early and improve the way governments respond to emergencies, such as floods or fires.
AI also helps governments make smarter and more informed decisions. It can study large amounts of data to find useful patterns. For example, in healthcare, AI can help doctors predict where diseases might spread and help plan where vaccines should go. In social services, AI helps find out who needs support and stops people from cheating the system. In smart cities, AI is used to manage traffic, control energy use, and improve waste collection. This makes life easier and more comfortable for citizens.
Despite its benefits, the use of AI in government brings several challenges. One big worry is about privacy. Some people feel that AI systems may use their personal data in the wrong way. Another problem is security. AI systems must be protected from hackers. Also, not everyone has the same access to technology. People in rural or poor areas may not be able to use digital services. Many governments still use old systems that do not work well with new AI tools. In the future, AI will continue to grow in government work. However, it is important for leaders to create clear rules and make sure AI is used in a safe and fair way.
(Adapted from https://www.forbes.com)
Which of the following is TRUE according to the passage?
AI can improve service speed and accuracy in public sectors.
Citizens in all areas benefit equally from smart AI services.
AI completely removes human workers in government.
AI is used only in emergency management and traffic control.
Giải thích chi tiết
✅ Đáp án: AI can improve service speed and accuracy in public sectors.
🔎 Lí do: ✔️ Câu hỏi: Thông tin nào đúng theo bài đọc? ✔️ Ở đoạn 1: Countries around the world are using AI to improve public services. They are now becoming faster, more accurate, and more helpful for citizens. → Các quốc gia trên thế giới đang dùng AI để cải thiện dịch vụ công. Chúng hiện trở nên nhanh hơn, chính xác hơn và hữu ích hơn cho người dân. ✔️ Cũng trong đoạn 1: "With AI, many government tasks can be done more quickly and with fewer mistakes." → AI làm giảm đáng kể lỗi và tăng tốc độ thực hiện công việc trong chính phủ. ✔️ Cụm faster, more accurate và more quickly and with fewer mistakes là minh chứng rõ ràng rằng AI giúp tăng tốc độ và độ chính xác trong các lĩnh vực công. → Vì vậy, câu khẳng định đúng nhất là AI can improve service speed and accuracy in public sectors.
🚨 Những đáp án còn lại thì sao? ❌ Citizens in all areas benefit equally...: Sai, đoạn 4 nói People in rural or poor areas may not be able to use digital services. - Người ở vùng núi hoặc khu vực khó khăn không thể dùng dịch vụ điện tử → không phải ai cũng được hưởng lợi như nhau. ❌ AI completely removes human workers...: Sai, bài chỉ nói AI hỗ trợ, không thay thế hoàn toàn con người. ❌ AI is used only in emergency management and traffic control...: Sai, vì đoạn 3 liệt kê thêm nhiều lĩnh vực khác như y tế, dịch vụ xã hội, năng lượng và xử lý rác thải.